Details

Salary and Benefits

MVR 10,000+

Job Description

Position: Customer Service Representative

Gazette Announcement: https://gazette.gov.mv/iulaan/223978

Job Summary:

Customer Service Representative is responsible for coordinating front-desk activities of co-workspace and providing an overall welcoming environment for visitors.

Job Duties:

• Welcome visitors and attend to their queries in a warm and friendly manner
• Respond to queries via email and phone on a day-to-day basis, and attend to incoming and outgoing correspondences promptly
• Ensure messages are passed to the relevant department and/or person on a timely basis
• Maintain records of visitor inquiries and correspondences
• Listen to visitor complaints and attend to them diligently
• Ensure reception area and all common areas of co-workspace is clean and tidy, with stationaries and supplies stocked
• Maintain co-workspace security by maintaining visitor logs
• Assist in all other administrative tasks related to co-workspace including, scheduling meetings, organizing, and filing documents and attending to co-workspace hotline

Additional Responsibilities:

• Perform other work-related duties assigned by the Business Center Corporation.

Minimum Requirements:

Minimum 4 "C" passes in O' Level or equivalent qualification OR Vocational Training and Minimum 2 Years of Work Experience

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• 1. Job Application Form
• 2. Curriculum Vitae
• 3. ID Card Copy / Passport Copy
• 4. Accredited and attested copies of certificates
• 5. Previous employment reference letters
• 6. Police Certificate

Other Information

Employment Type

• Full-Time

Field of work

• Services