Details

Salary and Benefits

MVR 10,000 - MVR 12,000
- Service Allowance
- Attendance Allowance
- Medical Health Insurance

Job Description

The Call Center Executive is responsible for dealing directly with clients involved in the MiFPS project, specifically related to the hiring and management of foreign workers. This role involves answering queries, resolving issues, and providing information through multiple communication methods, including calls, chat, and email. Additionally, the Call Center Executive will train new employees, supervise the customer service team, and recommend best practices for client handling and customer retention. They will also provide first-level technical support for system-related issues.

Requirements & Qualification

• High school degree or equivalent
• Experience working in a call centre or customer-support role
• Experience in customer service
• Able to communicate in English
• Fresh graduates are welcome to apply

 

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• Updated CV
• Passport size photo
• Police report
• Educational and service certificate copy

Other Information

Industries

• Information service activities

Occupations

• Customer Service Officer

Employment Type

• Full-Time

Field of work

• Information and Communication Technology (ICT)
• Services