ތަފްޞީލު

އިތުރު ތަފްޞީލު

The Certificate III in Customer Support and Service Engineer covers a range of topics and competencies to prepare individuals for a career in customer support and service engineering. This course include the following areas of study:

Customer Service Principles: Understanding the principles and importance of customer service, including effective communication, problem-solving, and conflict resolution techniques.

Technical Support: Developing technical knowledge and skills to troubleshoot, diagnose, and resolve customer issues related to various products, services, or technologies.

ކޯސް ފީ

ބަޔާންކޮށްފައެއް ނެތް

ޖާގަ

15

ކޯސް ހިންގޭ ރަށް

G. Light Sky, Bodurasgefaanu magu, Male’, Maldives

މާލެ ސިޓީ، މާލެ

ޝަރުތުތައް

ދަރިވަރުންގެ ފުރިހަމަވާންޖެހޭ ޝަރުތުތައް

• Completion of Grade 6 OR (16 years of age AND able to communicate in English)

ކޯހުގެ އޮނިގަނޑު

މޮޑިއުލްތައް

• Windows Operating System & Utilities
• Fundamentals of Hardware & Troubleshooting
• PC Fundamentals
• Windows Essentials
• Network Basics
• Leadership and Working in Teams
• PC Configuration and Maintenance
• Customer Support Service
• Final Project

އެހެނިހެން މަޢުލޫމާތު

ކިޔަވާ ގޮތް

• ފުލްޓައިމް