Details

Salary and Benefits

MVR 0+
Salary based on qualifications and experience
Meal while on duty
30 Days Paid Annual Leave
Medical Insurance

Job Description

General Requirements

• Diploma in Marketing, PR, Event Management or similar (preferred)
• Completed GCE O/L or A’L (minimum)
• Experience working in healthcare industry, PR, event planning, or related field would be an advantage
• Ability to work independently and collaboratively
• Excellent communication and presentation skills
• Strong computer literacy
• Ability to multitask and work well under pressure

 

Job Specification

• Communicate in person and on the phone or others with guests regarding guest complaints and resolve complaints
• Facilitate guest complaint and feedback resolution by working together with other departments with a focus on conflict resolution and mediation
• Monitor social media for guest complaints, and satisfaction and increase positive reviews
• Assist with the preparation and dissemination of feedback surveys
• Assist with the preparation and dissemination of press releases with partnering media agencies.
• Create briefs for the PR Manager to prepare them to represent Tree Top Hospital at press conferences and attend interviews
• Act as a liaison with media agencies to arrange meetings, press conferences, and interviews
• Maintain an updated database of new developments within the hospital including new treatment options, high-profile medical accomplishments, as well as expansion efforts
• Develop and maintain good working relationships with the media
• Arrange interviews with hospital administrators to ensure accurate representation of hospital administration
• Assist PR Manager with identifying ways to improve and maintain the hospital’s positive image for the public
• Assist the PR Manager with communicating Tree Top Hospital staff’s needs to top management by utilizing formal or informal communication channels
• Analyze media coverage of the hospital to understand public perception of the hospital
• Assist the PR Manager with strengthening and upholding the hospital’s current public relations policies in relation to potential crisis situations
• Compile information and generate reports regarding cases
• Writing, reviewing, editing, translating and updating content for company website, blogs, marketing materials, and similar platforms.
• Any additional duties and tasks assigned by HOD

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Diploma

Documents to Submit

Documents

• 1. National Identity Card or Passport; and Recent Passport Size Photograph
• 2. Updated CV
• 3. Relevant Educational Certificates (Attested from law firm’s/ government offices)
• 4. Recent Police Report
• 5. Reference Letter / Experience Letter (from current and previous employer)
• We thank all applicants for their interest; however, only those selected for further consideration will be contacted

Other Information

Industries

• Hospitals and other health activities

Occupations

• Public relations officer

Employment Type

• Full-Time