JOB OPPORTUNITY
GERMAN SPEAKING GUEST RELATION OFFICER
We are currently seeking a GUEST RELATION OFFICER for our Dive, Excursions and Water Sports Operation on a 5 Star Luxury Resort in the Maldives located in Noonu Atoll.
This position is available from July 2023.
Reporting to the Manager, you will be responsible for:
- Accurately conveying information to guests of the dive and watersports facilities and services.
- Arranging and attending guest activities and excursions.
- Fulfilling the guest special requests.
- Attending and solving any guest issues or complaints.
- Actively seeking out guest feedback and anticipating guest needs.
- Assisting Manager with planning and scheduling excursions and boat movements.
- Manning the Dive and Watersports Centre.
- Providing sales assistance for dive and watersports equipment
Qualifications/Experience:
- Previous experience in similar position within a resort, or other customer service-based position.
- High level of written and spoken English and German.
- Hotel school graduates and / or experience in a similar position.
- Outgoing personality who fosters customer relation.
- Computer literate.
- Experience in working in a multicultural team.
- Flexible working hours, hands on, patient, punctual and highly service oriented.
- Outgoing and social personality.
- Strong desire to provide memorable guest experiences by exceeding expectations.
Closing date for applications is 26th June 2023.
If you are interested in this position, please apply with your CV, recent photo, reference contacts, Skype / WhatsApp contact, DOB, and available starting date to [email protected]