MVR 0+
Salary & Benefits
• Salary based on qualifications and experience
• Medical Insurance
• Meal while on duty
Job Description
General Requirements
GCE A ‘Level or Diploma in relevant field
1-2 Years of customer service experience in healthcare
Effective communication and interpersonal skills
Proven ability to work effectively and independently
Job Specification
Greeting and assisting Guests
Responsible for keep the reception area ready for each working day, open the counters at the specified time and have all front desk activities fully operational at start of the hospital hours
Update patient records with accurate contact details upon patient registration
Liaise with insurance companies on patient appointments
Assisting with translations between physicians and Guests
Taking feedback from Guests to optimize guest level of satisfaction
Attending calls from different departments
Arranging hospital tours for important visitors in an informative and helpful way
Managing VIP guests and assisting them with all hospital needs as required
Assist in translating documents about treatment directions and help guests in filling out the forms
Requirements and Qualifications
Minimum Experience
1 Year
Minimum Qualification
Advanced Level (ALevel) / Advance Certificate
Documents to Submit
Documents
Candidates interested in applying, please email your application along with the following mandatory documents to [email protected] before 1600 on February 4, 2023.
(Email Subject Code: TTH – Front Office Executive)
1. National Identity Card or Passport
2. Recent Passport Size Photograph
3. Updated CV
4. Relevant Educational Certificates (Attested from law firm’s/ government offices)
5. Recent Police Report (For Maldivians Only)
6. Reference Letter / Experience Letter (from current and previous employer)
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.