Business Development & Operations Manager އައު

ESMARTRUST

މުސާރަ

10,000 ރުފިޔާ - 13,000 ރުފިޔާ

ވަޒީފާގެ ބާވަތް

ފުލްޓައިމް

މަޤާމަށް ބޭނުންވާ މީހުންގެ ޢަދަދު

ތަފްޞީލު

މުސާރައާއި އިނާޔަތްތައް: 10,000 ރުފިޔާ - 13,000 ރުފިޔާ

ވަޒީފާގެ ތަފްޞީލު

Job Opportunity: Business Development & Operations Manager
Company: Marvy Decor
Location: Male’, Maldives
Employment Type: Full-Time
About Us
Marvy Decor is an event management and floral boutique based in Malé, Maldives. We specialize in fresh and artificial floral arrangements, custom bouquets, décor items, and event management services for weddings, celebrations, and interior styling of homes, offices, and cafés. We are client-focused and dedicated to bringing every vision to life.
Job Summary
We are seeking a proactive, organized, and hands-on leader to manage daily shop operations, oversee our creative team, and drive business growth. This role combines administrative excellence, creative vision, customer relationship management, sales, and high-level event coordination. The successful candidate will be responsible for developing business opportunities, handling customers, managing shop and staff operations, and ensuring seamless execution of events from planning to completion.
Key Responsibilities
1. Business Development & Sales
• Identify, develop, and secure new business opportunities and potential customers.
• Actively promote Marvy Decor services to resorts, schools, colleges, universities, offices, cafés, restaurants, hotels, and corporate clients.
• Build, maintain, and regularly update a customer database and contact registry.
• Maintain strong relationships with existing customers and keep them informed about new products, services, seasonal offers, and promotions.
• Manage and respond promptly and professionally to inquiries across all social media and communication platforms.
2. Shop Operations & Inventory Management
• Oversee daily shop operations, including staff supervision, sales performance, and inventory control.
• Ensure sales targets are met and staff perform effectively.
• Maintain a clean, organized, tidy, and welcoming shop environment at all times.
• Visual Merchandising: Regularly update and refresh shop layout, window displays, and product arrangements according to upcoming seasons and occasions (e.g., Valentine’s Day, Ramadan, Eid, festive periods, special promotions).
• Take full accountability for the overall performance, appearance, and presentation of the Marvy Decor shop.
• Monitor inventory levels, conduct checks, and ensure all stock is properly recorded and accounted for.

3. Customer Service & Communication
• Greet and assist walk-in customers professionally with strong product knowledge and courtesy.
• Provide accurate information, recommendations, and solutions to customer needs.
• Ensure a positive and consistent customer experience both in-store and online.

4. Event Planning, Coordination & Execution
• Manage and maintain the event calendar and coordinate closely with management and clients.
• Act as the primary point of contact for clients, ensuring regular updates on event progress and timelines.
• Coordinate logistics, including dispatching staff and décor items to event sites on time.
• Supervise event setups, execution, and dismantling on-site, ensuring all work meets quality standards.
• Ensure all events are fully completed and handed over to customers before the scheduled event time.
• Assign tasks, supervise teams, and ensure deadlines are met.
• Manage issuance, checkout, and return of rental items, ensuring all items are returned in full and in good condition.
Working Hours
• Saturday to Thursday: 13:00 – 23:00
• Staff may be required to report earlier when necessary to oversee sales, shop operations, or preparatory work. On event days, extended working hours and on-site presence will be required to manage event-related activities. Therefore, the role requires a high level of flexibility in working hours based on operational and event needs.
Candidate Requirements
• Age: Preferably 25 years and above (flexible based on experience).
• Experience: Minimum 2 years of relevant experience in retail management, event planning, sales, or a similar field.
• Language: Fluent in English with strong interpersonal and communication skills.

• Personal Attributes:
o Goal-driven, enthusiastic, self-motivated, and hardworking
o Polite, friendly, well-mannered, punctual, and reliable
o Strong work ethics and ability to work under pressure
• Creative Skills:
o Creative mindset with an interest in décor, floral arrangements, and design
o Passion for crafting, flowers, and décor is an added advantage
• Bonus Skills:
o Social media management and content engagement experience is highly desirable

Remuneration & Benefits
• Salary: Starting salary of MVR 10,000, with the potential to increase up to MVR 13,000 within a reasonable timeframe.
Salary increments will be awarded strictly based on:
o Individual performance and periodic appraisals
o Number and quality of events managed
o New customers acquired and contribution to business growth
o Demonstrated trustworthiness, integrity, and professionalism
o Positive working relationship and communication with management
• Probation Period: 6 months
• Leave Entitlement: As per company policy
For Foreign Employees:
• Work visa sponsorship
• Accommodation
• Food allowance or provision
• Standard medical insurance
How to Apply
Interested candidates should submit the following documents:
• Updated CV
• Work experience documents and reference letters (with contact details)
• Identification documents (ID Card or Passport)
• Academic and professional certificates
• Portfolio: Photos of any craft, décor, floral, or creative work completed