Manage office administration tasks such as filing, data entry, record keeping, and correspondence.
Handle phone calls, emails, and messages promptly and professionally.
Provide excellent customer service by assisting clients with inquiries and directing them to the right channels.
Coordinate appointments, schedules, and meetings.
Prepare reports, maintain databases, and ensure proper documentation.
Support other departments with administrative and operational needs.
Proven experience in administration or customer service is an advantage.
Strong communication and interpersonal skills.
Good organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Positive attitude with a customer-first mindset.