Support Administrator, Service Desk (1) / Technology Department މުއްދަތު ހަމަވެފައި

Maldives Islamic Bank PLC

މުސާރަ

14,000 ރުފިޔާ+

ވަޒީފާގެ ބާވަތް

ފުލްޓައިމް

ތަފްޞީލު

މުސާރައާއި އިނާޔަތްތައް: 14,000 ރުފިޔާ+

ވަޒީފާގެ ތަފްޞީލު

SUPPORT ADMINISTRATOR, SERVICE DESK (1) / TECHNOLOGY DEPARTMENT

Job Scope

The Support Administrator, Service Desk is responsible for answering support calls and emails from staff regarding various request to IT. Provides first level support to troubleshoot, identify, resolve, report computer, systems and network issues and schedule service calls to other technical staff in IT department. Responds to Service Desk tickets and escalates to other technical staff in IT department.

Requirements

Bachelor’s Degree in related field OR,
Diploma in related field with minimum 03 years of work experience in a similar field
Proficiency in MS office suite of applications
Fluency in Oral and Written Communication
Ability to plan, multitask and manage time effectively.
Reasonable knowledge and work experience in Islamic Banking and Finance or Banking will be an added advantage.
Highly driven and self-motivated individuals with good interpersonal, communication and problem-solving skills.
Leadership skills with ability to Lead, Monitor and Manage staff.

Documents required with application.

Curriculum Vitae (CV) / Resume,
Attested educational certificates,
National ID card copy,
Passport Size Photo
Police Report (validity less than 06 months)

Deadline:

Date: 04 February 2024

Time: 14:30

Inquiries

Should you have any inquiries please send us an email to [email protected].

REMUNERATION

An attractive remuneration package will be offered to successful candidates commensurate with their experience and qualifications.

If you meet the above requirements and are keen to embark on an exciting and challenging career with us, please apply online using the button at the top.

Please note that only shortlisted candidates will be contacted to attend interview.