ތަފްޞީލު

މުސާރައާއި އިނާޔަތްތައް

5,000 ރުފިޔާ+

ވަޒީފާގެ ތަފްޞީލު

TERMS OF REFERENCE (TOR)

 Post: Intern

No of Vacancies: 02                 

Department: Finance Department          

Reporting to: Deputy Manager – Recovery    

Key Tasks, Responsibilities, and Deliverables:  

• Assist in monitoring repayment of loan facilities.
• Attend emails, customer queries, and phone calls promptly and professionally.
• Maintain accurate records of communications with customers.
• Handle and resolve customer complaints.
• Identify and escalate priority issues.
• Assist in preparing and issuing monthly reminders, SMS, emails, and letters to all customers in relation to recovery proceedings.
• Assist in the preparation of legal documentation required for case filings.
• Assist in preparing reports as per regulatory requirements and recovery policy/ procedures.
• Assist with day-to-day operations of recovery.
• Undertake other miscellaneous tasks assigned by the Supervisor/Manager.

 

Minimum Qualification required:

• O’ Level / A’ Level Graduates who are seeking a career path in a relevant field.

Other Competencies required: 

• Strong analytical, problem-solving, and decision-making skills.
• Excellent interpersonal and communication skills.
• Ability to assess and communicate issues clearly. 
• Attention to detail. 
• Strong time management skills. 
• Ability to work under pressure.

 Remuneration:

• MVR250 per working day attended.

Working Hours:

• The selected applicant will be required to work from 0900 to 1500 on weekdays.

Documents required with the job application:  

• Complete and up-to-date Curriculum Vitae (CV). 
• Copy of National Identity Card. 
• Copies of academic certificates with transcripts.(International certificates must be accredited by MQA).
• Reference letters from current/ previous employers certifying type of employment, job roles, and service period (optional). 
• Recommendation letters from previous supervisors or employers (optional). 

 How to Apply:  

• Required documents should be submitted using the link:https://sdfcmv.aidaform.com/job-application-form-intern-recovery before 29^th May 2023, 14:00 hours. 

Important notes to applicants:  

• Incomplete applications will be rejected without further notice.
• Applications should be submitted only via the given link, applications received via email will be rejected.
• Only short-listed candidates will be notified of the interview.

For inquiries, please contact us on weekdays between 9:00 am to 14:00 pm via phone at 3026016 / 3026018 or email to [email protected] 

 

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