To ensure success as a guest service agent, an individual should be totally customer-centric and have good listeningg skills to promote the services of their hotel, thus leading to better business. skills.
He/she should have good problem-solving skills with attention to details.
He/she should be able to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.
comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.
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