Customer Relation Management Officer Expired

MALDIVES TRANSPORT AND CONTRACTING COMPANY PLC

Salary

MVR 12,300+

Employment Type

Full-Time

Details

Salary and Benefits: MVR 12,300+
Education Allowance: Diploma - 1500/-, Degree - 2500/-
Overtime
Medical Insurance
Pension Scheme

Job Description

Client Relationship Management: Act as the primary point of contact for assigned clients, building trust and fostering long-term strategic partnerships. This includes providing comprehensive product knowledge, delivering prompt and professional responses to inquiries, and proactively resolving customer concerns.
Market Research & Analysis: Conduct ongoing market research and competitor analysis to maintain a deep understanding of the competitive landscape and industry trends. Identify potential sales opportunities and develop strategies to ensure our continued market leadership.
Sales & Marketing Collaboration: Collaborate effectively with the sales and marketing teams to develop and execute successful customer relationship campaigns and promotional activities, maximizing customer engagement.
Customer Data Management & Reporting: Play a key role in collecting and analyzing customer data to identify trends and generate insightful reports. These reports will be used to inform strategic decision-making across the organization.
Interdepartmental Communication & Collaboration: Utilize excellent communication and interpersonal skills to liaise effectively with clients, suppliers, technical support teams, and colleagues across various departments. This ensures a seamless and positive customer experience.
Perform other duties required or assigned, which help to improve the productivity and service of the Division.

Minimum requirment

Documents

Employment Type

މާފުކުރައްވާ! މިވަޒީފާއަށް ކުރިމަތިލުމުގެ މުއްދަތު މިހާރު ހަމަވެއްޖެ
ދެން މިވަޒީފާއަކަށް ކުރިމައްޗެއް ނުލެވޭނެ.

Published Date

28 July 2024

Expiry Date

31 July 2024