Business Operation Associate Expired

TROPICAL FITNESS PVT LTD

Salary

MVR 12,000+

Employment Type

Full-Time

Vacancies

Island

Male' City, Male'

Details

Salary and Benefits: MVR 12,000+

Job Description

Job Summary:

Ensures the company's daily activities run smoothly by handling administrative tasks, optimizing workflows, analyzing data, and supporting various departments like HR, sales, and accounting, with a focus on improving efficiency, productivity, and achieving business goals through process management and problem-solving. They act as the operational backbone, bridging gaps between management and execution, and often work on projects from process improvement to client support.

Main KPIs & Responsibilities:

Office Support & Organization: Handle communications (calls, emails, etc.), keep the office organized, manage administrative tasks (sending reports, proposals), and assist with scheduling meetings and travel.
Customer Experience & Satisfaction: Provide prompt, expert support to ensure customers have a seamless experience with Technogym equipment. Strive for 100% satisfaction by resolving issues and improving service quality.
Feedback & Sales Opportunities: Collect feedback from customers and the field to understand their needs and identify potential new sales opportunities.

Skills & Experience:

Strong Organizational Skills: Able to manage multiple tasks, prioritize effectively, and meet deadlines.
Excellent Communication: Clear and professional in both written and verbal communication.
Tech Proficiency: Comfortable using Microsoft Office (Word, Excel, Outlook) and other office tools.
Problem-Solving: Able to identify and resolve issues with a proactive, positive attitude.

Educational Qualifications:

A diploma or degree in business administration, office management, or a related field is preferred.

Personal Qualities We Value:

Team Player: You collaborate well with others and support your colleagues.
Responsible & Accountable: You take ownership of your tasks and ensure completion.
Adaptable: You handle changes in priorities with ease and remain flexible.
Discreet: You maintain confidentiality and handle sensitive information responsibly.
Attention to Detail: You’re thorough and precise, from organizing files to managing schedules.