ތަފްޞީލު

މުސާރައާއި އިނާޔަތްތައް

7,500 ރުފިޔާ+
Training
Health Insurance
Overtime

ވަޒީފާގެ ތަފްޞީލު

Position Title: Sales Assistant
Department: Retail Operations
Location: The Body Shop – Maldives
Reporting To: Store Supervisor / Store Manager
Working Hours: As per company roster (Shift-based)

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1. Position Overview

The Sales Assistant plays a key role in delivering The Body Shop’s renowned customer experience. This role is responsible for providing exceptional customer service, achieving sales targets, maintaining store standards, and representing the brand’s values of sustainability, ethical beauty, and cruelty-free products.

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2. Key Responsibilities

A. Customer Service & Sales

• Greet customers warmly and create a welcoming store environment.

• Understand customer needs and recommend suitable skincare, body care, hair care, and cosmetic products.

• Provide product demonstrations and explain the benefits, ingredients, and usage.

• Achieve daily, weekly, and monthly sales targets set by the management.

• Assist customers in making confident and informed purchase decisions.

• Handle customer concerns and complaints professionally, escalating issues when necessary.

B. Product Knowledge

• Maintain deep knowledge of all products, including new releases, best sellers, and ingredient benefits.

• Stay updated on promotions, offers, membership benefits, and product campaigns.

• Educate customers on The Body Shop’s ethics, sustainability initiatives, and cruelty-free values.

C. Store Operations & Merchandising

• Ensure shelves are fully stocked, neatly arranged, and visually appealing.

• Follow merchandising guidelines and seasonal displays as instructed by the Store Manager.

• Check product expiry dates and rotate stock regularly (FIFO).

• Assist in receiving, tagging, and organizing new inventory.

• Maintain cleanliness and hygiene across the store, including testers and display areas.

D. Cash Handling & POS Operations

• Operate the point-of-sale system accurately.

• Process customer transactions, returns, and exchanges as per company policy.

• Handle cash, card, and digital payments responsibly.

• Maintain accuracy in daily cash reconciliation and submit reports to the Supervisor.

E. Teamwork & Professional Conduct

• Work collaboratively with team members to achieve overall store performance.

• Follow grooming standards and represent The Body Shop brand professionally.

• Attend staff meetings, training programs, and product workshops.

• Adhere to all company policies, procedures, and safety guidelines.

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3. Qualifications & Skills Required

Education & Experience

• Minimum O’Level completion; Diploma in Sales/Marketing is an advantage.

• Previous retail or cosmetics sales experience preferred but not mandatory.

Key Skills & Competencies

• Strong communication and interpersonal skills.

• Passion for beauty, skincare, and ethical products.

• Friendly, energetic, and customer-focused attitude.

• Ability to work under pressure and achieve sales targets.

• Basic computer and POS operation skills.

• Fluency in Dhivehi and English (preferred).

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4. Personal Attributes

• Well-groomed, confident, and positive personality.

• Honest, responsible, and punctual.

• Strong team spirit with a willingness to learn and grow.

• Ability to work flexible hours, including weekends and public holidays.

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5. Benefits

(Adjust based on your company policy)

• Competitive salary + sales incentives.

• Staff discounts on The Body Shop products.

• Attendance and performance bonuses.

• Annual leave, sick leave, and public holidays as per Maldives Labour Law.

• Opportunities for training and career development.

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