Details

Salary and Benefits

MVR 10,500
Medical Insurance
Food Allowance
Annual Air-ticket to home island

Job Description

JOB VACANCY

 

Universal is looking for an energetic and enthusiastic individual with an positive attitude to join our Reservation Team as;

 

 

Job Title:              Reservations Agent

 

No of Vacancy:   01

 

Department:        Reservations & Revenue Department, Head Office

                                                 

 

KEY DUTIES / RESPONSIBILITIES

 

• Handling reservations telephone calls as per the standards of the company
• Handling communication though e-mails and faxes as per the standard operating procedures.
• Ensure that the Reservations standard of 24hrs response is always mentioned. (All reservations communication to be responded in a maximum of 24hrs) – FIFO practice to be followed ) First in First Out- communication coming in first to be responded first, unless it’s a last minute booking or an emergency case)
• Daily updating of reservations for resorts to the CRS system – ensure that the inventory is matching.
• Preparation of daily occupancy report.
• Sending out arrival list and occupancy report to the resorts on a daily basis.

REQUIREMENTS

 

• Minimum ONE year experience in hotel reservations
• Competent in Opera system (Property Management System)
• GCE O’ level, A’ level or Diploma in Hotel Management or similar field
• Good communication and interpersonal skills
• Good computer knowledge
• Flexible to work in shifts duty and with multi nationals.

 

Salary Package: USD 684.00 (Inclusive of all Allowances)

 

Application Deadline: 04th January 2021 before 1700hrs (Only short-listed candidates will be notified.)

 

Supporting Documents includes:

 

                Application Letter

                CV / Passport Size Photograph / ID card copy

                Educational Certificates, including results sheet

                Experience letters / Police Report

 

Please send us your application along with supporting documents to;

 

Human Resources Manager

Universal Enterprises Pte Ltd,

39 Orchid Magu, PO Box 2015, Malé 20-02, Republic of Maldives
Fax: (960) 3332276. Tel: 3332293

Email: [email protected]

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Diploma

Documents to Submit

Documents

• Application Letter
• CV / Passport Size Photograph / ID card copy
• Educational Certificates, including results sheet
• Experience letters / Police Report

Other Information

Industries

• Reservation service and related activities
• Tourist resort

Occupations

• Reservations Agent

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Basic Computer Skills
• Communicating via electronic media
• Communication
• Communication skills
• Interpersonal communication
• Oral communication
• Writing Emails and Letters
• Written communication