General Management
Contribute to corporate strategy formulation and provide inputs to DHR in formulating the HR strategy.
Contribute to the department planning and budgeting activities by developing detailed bottom up budgets.
Planning and managing overall L&D t Expenditure Plan & monitor the adherence to the budgets set.
Identify and monitors KPI’s, monitors performance against plan and initiates remedial actions in case of discrepancy.
Effectively lead and manage the team providing inspirational leadership, coaching and mentoring to direct reports
Develop team members skills, knowledge and competence.
Motivate direct reports to work harmoniously, effectively and efficiently as a customer-centric high performing team, focused on exceeding customer expectations and continuously improving.
Develop, train and coach the team, and be responsible to drive performance of the team.
Supports the implementation of culture that drives innovation, inspiration, service, collaboration and employee engagement in order to improve individual and organizational performance
Learning & Development
Partner senior leaders to build insight into existing levels of capability against future requirements to identify gaps and risks to the organization.
Works with departmental heads to identify and develop training plans in accordance with departmental strategies.
Manage and coordinate the development of a Competency Management Framework.
Works closely with department heads to identify competency gaps and provide training to staff to achieve the desired levels of performance.
Design Solutions -Develop innovative, thought-leading learning and talent development programs.
Lead the development of company-wide induction and transition management
Supports new joiner on-boarding and initiation through developing and delivering induction training on a periodic basis.
Obtains feedback and monitors post training progress of participants to assess effectiveness of training model and makes improvements where necessary.
Negotiate and manage major third-party contracts for the delivery of learning and training services, establishing standards and metrics to track delivery.
eLearning
Ensure innovative technological solutions are used creatively to facilitate learning and knowledge transfer across networks, and improve capability
Monitors and oversees the design and content of training programs in order to ensure consistency, quality and relevance of delivered courses using a variety of platforms e.g. e-learning modules, training videos, in house staff.
Researches and recommends potential external service providers where appropriate.
Oversee and administer suitable e-learning platform(s), knowledge share, learning programs, modules and courses
Collaborate internally and externally to lead innovative design of critical learning interventions and programmes across the organization
Leadership Development
Assess the capability and capacity of current leaders against the requirements for the organization’s future challenges.
Facilitate executive leadership learning events, knowledge-sharing activities and workshops, delivering content as appropriate.
Design and deliver interventions to ensure that senior and potential leaders have appropriate experience and capability as individuals and as a leadership team to fulfil the organisation’s strategic ambitions