Guest House Reservation Staff މުއްދަތު ހަމަވެފައި

JELLY

މުސާރަ

8,000 ރުފިޔާ+

ވަޒީފާގެ ބާވަތް

ފުލްޓައިމް

މަޤާމަށް ބޭނުންވާ މީހުންގެ ޢަދަދު

ރަށް

މާލެ ސިޓީ، ހުޅުމާލެ

ތަފްޞީލު

ވަޒީފާގެ ތަފްޞީލު

Working places: Hulhumale' Jelly - LOT 10996

Qualification: GCE ‘O’ level or completion of basic education

Experience in Customer service field will be an added advantage

Answer phone calls and attend to guests' requests to book rooms or events at the hotel
Check on the internal booking system and make the booking for the guest
Obtain payment information and run credit/debit card payments when required
Assist guests with booking transport such as taxis and giving directions where required and receiving them from airport/locations
Send and receive emails and monitor the inbox for bookings
Take and manage online booking through the online booking system
Provide outstanding customer service to all guests at all times.
Follow up with guests who may have had an issue with online or telephone bookings
Manage the booking schedule effectively
Arrange or rearrange dates with clients when there is no space for their selected dates
Ensure management and receptionist staff are kept up-to-date with bookings
The ability to work well with others
Sensitivity and understanding
Patience and the ability to remain calm in stressful situations
The ability to accept criticism and work well under pressure
Excellent verbal communication skills
Self-motivated
Punctuality and decent
Locals only