Details

Salary and Benefits

MVR 8,000+

Job Description

Working places: Blue Sky Beach Hotel Hulhumale' Jelly - LOT 10996

Qualification: GCE ‘O’ level or completion of basic education

Experience in Customer service field will be an added advantage

• Answer phone calls and attend to guests' requests to book rooms or events at the hotel
• Check on the internal booking system and make the booking for the guest
• Obtain payment information and run credit/debit card payments when required
• Assist guests with booking transport such as taxis and giving directions where required and receiving them from airport/locations
• Send and receive emails and monitor the inbox for bookings
• Take and manage online booking through the online booking system
• Provide outstanding customer service to all guests at all times.
• Follow up with guests who may have had an issue with online or telephone bookings
• Manage the booking schedule effectively
• Arrange or rearrange dates with clients when there is no space for their selected dates
• Ensure management and receptionist staff are kept up-to-date with bookings
• The ability to work well with others
• Sensitivity and understanding
• Patience and the ability to remain calm in stressful situations
• The ability to accept criticism and work well under pressure
• Excellent verbal communication skills
• Self-motivated
• Punctuality and decent
• Locals only

Working hours: 9 Hours

Salary: Negotiable

Probation period: One month

Applicants: 1

APPLY BEFORE: 15th July 2024

Only short - listed candidates will be informed for an interview

Kindly please send your ID card copy, CV, Recent PP size photo, Cover letter, & educational certificates and documents to [email protected]

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

Employment Type

• Full-Time

Field of work

• Services