Details

Salary and Benefits

MVR 8,000 - MVR 10,000
Health Insurance and other benefits

Job Description

MAJOR DUTIES & RESPONSIBILITIES

• Greet passengers and verify their travel documents.

• Process check-in procedures, including issuing boarding passes and baggage tags.

• Assist passengers with any inquiries or problems related to their bookings.

• Guide passengers to the appropriate bus for transportation to the seaplane terminal.

• Meet passengers at the seaplane terminal and provide guidance on lounge facilities and boarding procedures.

• Escort passengers from the lounge to the boarding gate and ensure they have all necessary information and documentation.

• Assist passengers with boarding the aircraft when boarding clearance is given.

• Provide excellent customer service at all times, ensuring passenger satisfaction.

• Resolve passenger complaints or issues in a timely and professional manner.

• Maintain a positive and friendly demeanor.

• Adhere to strict timeframes for check-in and boarding procedures.

• Coordinate with team members to ensure smooth operations and on-time departures.

• Follow all safety regulations and procedures.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Age

18 years old+

Documents to Submit

Documents

• Educational Certificates
• Employment Ref Letters
• Identity Card
• Police Report
• Photograph

Other Information

Industries

• Air transport services

Occupations

• Customer Service Officer

Employment Type

• Full-Time

Field of work

• Services