Job Summary:
Customer Service Representative is responsible for coordinating front-desk activities of co-workspace and providing an overall welcoming environment for visitors.
Job Duties:
•Welcome visitors and attend to their queries in a warm and friendly manner
•Respond to queries via email and phone on a day-to-day basis, and attend to incoming and outgoing correspondences promptly
•Ensure messages are passed to the relevant department and/or person on a timely basis
•Maintain records of visitor inquiries and correspondences
•Listen to visitor complaints and attend to them diligently
•Ensure reception area and all common areas of co-workspace is clean and tidy, with stationaries and supplies stocked
•Maintain co-workspace security by maintaining visitor logs
•Assist in all other administrative tasks related to co-workspace including, scheduling meetings, organizing, and filing documents and attending to co-workspace hotline
Additional Responsibilities:
•Perform other work-related duties assigned by the Business Center Corporation.
Minimum Requirements
Minimum 4 "C" passes in O' Level or equivalent qualification
Nationality: Maldivians Only