Place of employment: Resort Outlet
We are looking for a Cafe Manager & Barista
As a barista create and serve hot or cold beverages, often tailored to the customer's preferences. Responsible for taking customer orders and payments. Clean and sanitize work areas, seating areas and equipment/tools.
As a cafe manager to organize daily operations and motivate our staff to provide excellent customer service.
Cafe Manager responsibilities include scheduling, opening and closing, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays
Manage day-to-day operations of the cafe
Train employees on drinks preparation and proper use of coffee equipment
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
Maintain updated records of daily, weekly and monthly revenues and expenses
Add new menu items.
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation