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Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)

 

REQUIREMENTS

  • IGCSE/GCE O’ Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
  • 2-3 years of work experience in a Call Centre or customer service support will be an added advantage
  • Computer skills with knowledge of MS Office Applications
  • Excellent verbal and written communication skills in Dhivehi and English
  • Excellent inter-personal skills and ability to work in a team environment
  • Able to work independently and adhere to tight reporting deadline
  • Pleasant personality

 

RESPONSIBILITIES

  • Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
  • Provide products and service information
  • Manage customer accounts and resolve customer complaints
  • Promptly attend to inquiries made by customers at the Customer Service
  • Provide support and information to other departments

REMUNERATION & BENEFITS

·   Attractive salary based on qualification and experience

·   Annual Bonus

·   Flexible Leave Arrangement

·   Sales Incentive

 

·   Health & Life Insurance Plan

·   Third Party Credit Schemes

·   Staff Loan Scheme

·   Learning & Development

Interested candidates, please apply online by visiting our website; https://jobs.allied.mv/job

Please apply on or before 15 October 2025  — 15:00 hrs.

Only shortlisted candidates will be called for interview and for more information call us at 1600

(All prospective employees must pass a background check)

 

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