Assist customers with product inquiries, provide information about fire safety solutions, and support the sales team in closing deals.
Handle sales orders, invoices, and quotations while ensuring accurate record-keeping of customer transactions.
Maintain communication with clients through follow-up calls, emails, and visits to ensure satisfaction and address any concerns
Stay updated on company products and services to effectively promote and recommend the best solutions to customers.
Work closely with the warehouse team to track product availability and ensure timely delivery to customers.
Support the sales team in achieving targets, provide daily sales reports, and collaborate with other departments for smooth operations.
Other administrative tasks to support the office
Familiarity with Quick Books will be considered an added advantage