Qualifications
*Completed GCE O Level (with good results in English and Math)
*Previous experience in a frontline role will be an added advantage
*Must be at least 18 years
*Able to work odd hours on shift duty.
*Computer literate and fluent in written and spoken English & Dhivehi
Main Responsibilities
*Airport reservation, ticketing and excess baggage functions.
*Carry out all procedures from passengers, baggage and cargo check-in, to boarding.
*Handling arriving passengers, baggage & cargo.
*Handling passengers. baggage and cargo, in case of delay, cancellation, critical connection and missed connection of flights.
*Deal with lost and damaged luggage.
*Dealing with VVIP, VIP, CIP and special needs passenger accordingly.
*Carry out all functions as allocated by duty manager.
*Should be thorough with Ground Operation Manual and carry out all functions in accordance to GDM.