ތަފްޞީލު

މުސާރައާއި އިނާޔަތްތައް

7,000 ރުފިޔާ - 8,000 ރުފިޔާ

ވަޒީފާގެ ތަފްޞީލު

Main Responsibilities:

• Assist Customers in relation to customer queries by using phone conversations and face to face discussions. - Accepting and handling cash from products according to contract.
• Interact with customers in a positive and confident manner to achieve given objectives.
• Completion of sales and assigned tasks on day-to-day basis.
• Identify and asses the customer needs to achieve satisfaction.
• Provide accurate, valid, and complete information by using right methods.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Follow up and update customers on requests and issues raised by customers.
• Provisioning of services where required by the campaign.
• Work as a team player and foster team spirit among work colleagues.
• Provide assistance to other team members as and when required.

 

Minimum Requirements:

• GCE O' Level 3 passes OR MNQF level 3 certificate in a related field
• Previous Experience in a related field will be an advantage.
• Fluent in spoken & writing Dhivehi & English.
• Adequate knowledge of customer service principles and practices.

 

• Interested candidates may send their application with CV, Copies of National ID Card and Educational Certificates to [email protected]
• Candidates may send their application with CV Before 5th August 2023.
• Only short-listed candidates will be notified. - For more information, please call 7916948.

 

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