Job Profile and Responsibilities:
- Have to work in shifts on roster basis.
- Responsible for answering , handling and directing all incoming calls of the Bank.
- Responsible for providing timely solutions to customers by utilizing excellent in depth product knowledge and standard operational procedures.
- Ensure that the job responsibilities are carried out, and or managed in order to ensure the smooth functioning of the operations.
- Maintain excellent customer service standards whilst maintaining utmost confidentiality of the customer information.
- Adhere to the systems and procedures prescribed for the operations of the Bank.
Qualifications and Requirements:
- GCE O-Level: Minimum 5 credits
- Age limit between 16 to 21 years
- Excellent listening skills along with verbal communication skills.
- Confident in dealing with customers in a friendly and professional manner.
- Applicant must possess excellent problem solving and analytical skills.
- Ability to multi-task, set priorities and manage time effectively.
- Pro-activeness, leadership qualities and proven ability to work under own initiative.
Remuneration:
- Monthly salary: MVR 9,000+
- Other fringe benefits
Application Deadline: 28th December 2024
Interested and qualified candidates can submit your Updated CV, ID card copy, copies of educational certificates and previous employment reference letters to [email protected]