Details

Salary and Benefits

MVR 7,000 - MVR 8,000

Job Description

📣 WE ARE HIRING!

 Position: Customer Service Officer

(Personal Service Center)

Duties and Responsibilities

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers and customers
• Greet persons entering Service Center
• Take note of the issue and register into system
• Deal with queries and issues from customers
• Ensure knowledge of staff movements in and out of organization
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Register issues and direct the issue to the supervisor
• Maintain delivery log and supporting documents
• Organize, maintain issue log and update as per progress
• co-ordinate with technicians to provide progress update to customers
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Tidy and maintain the reception area

Specification and knowledge requirement

• High school completion generally required
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices
• Keyboard skills and IT skills
• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

 

What we offer

• Positive work environment
• Supportive management
• On the job training
• Attractive salary package
• Health insurance

How to Apply Interested candidates, please email your applications with the following documents to [email protected]

• National Identity Card / Passport
• Updated CV
• Relevant educational certificates
• Reference letter/ Experience letter

We thank all the interested participants. However only selected applicants will be contacted. For more information, please call +960 301 5905.

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Ordinary Level (OLevel)

Other Information

Employment Type

• Full-Time