Hubits is hiring a Support Officer to join our client support team. This is a junior, entry-level role — full training provided, no certifications required.
About the Role
When clients (restaurants and shops using our software) report a technical issue, you’ll be their first point of contact — visiting sites in person to troubleshoot and resolve problems on the ground.
What You’ll Do
- Respond to client support requests and visit restaurant/shop sites to resolve issues
- Provide basic IT and hardware troubleshooting, with guidance from our team
- Be the friendly face of Hubits support — confident, calm, and clear with clients under pressure.
What We’re Looking For
- Valid motorcycle/scooter license — required, the role involves site visits by motorcycle
- Basic IT familiarity — comfortable with computers, phones, and general troubleshooting
- Confident, friendly communication
- No formal certifications necessary — we’ll train you
Working Pattern
- 6 days a week, 1 day off
- On-call hours as per shift scheduling
Salary
MVR 7,000/month
Location
Greater Malé / Hulhumalé, Maldives
How to Apply
Fill out our application form (includes CV and National ID upload):
tally.so/r/0QzEN9