Details

Salary and Benefits

MVR 0+

Job Description

What we’re looking for:

We need creative and adaptable people who understand real service, care about our customers and embrace hard work.

Senior representatives

Supporting a team of representatives and attending to their queries. Helping to deliver outstanding customer service to Kuoni UK clients and improve NPS (net promoter score).

Assisting at the airport when required.

Assisting with medical cases when required. 

Replacing reps when required

Assisting with admin work.

You will need to:

Have excellent written and spoken English.

Have a positive, friendly approach.

Have excellent communication skills.

Be passionate and committed to delivering exceptional customer service.

Be driven to achieve in a service environment.

Be adaptable and flexible.

Be a team player and continually strive to improve your own and the team’s knowledge and skills.

If you feel you have the ‘Kuoni-ness’ that we are looking for, please send your CV, along with a cover letter, explaining why you think you would be suitable for a Senior representative role. 

Kindly send your email to [email protected] by the 30.09.23.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Documents to Submit

Documents

• Resume
• Photograph
• Educational Certificates
• Employment Ref Letters
• Identity Card
• Police Report

Other Information

Industries

• Tour operator and travel agency service provider

Occupations

• Airport Representative

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Communication skills
• Customer service
• Leadership skills
• Teamwork