Senior Coordinator Expired

Linkserve

Salary

MVR 12,000+

Employment Type

Full-Time

Vacancies

Island

Male' City, Male'

Details

Job Description

Required department: Technical Department

Responsibilities:

Ensuring that all processes and procedures are followed according to company standards.
Serve as the primary point of contact for all technical inquiries, requests, and issues
Escalate complex or high-priority issues to management as needed
Coordinating with other departments to ensure that projects meet their deadlines.
Handling internal queries & customer service issues for the department by scheduling, answering calls & questions about services, and resolving concerns
Generating invoices / job memos.
Generating required reports & statistics of department.
Assigning works & managing day to day operation.
Training new employees on the job or reviewing their work to ensure that they are performing tasks correctly.
Providing support to employees who use the equipment or software they are supporting.
Coordinating with clients to schedule work.

Required Skills and Qualifications

Bachelor’s degree in computer science, information technology, or related field or 3 years professional experience in technical support or coordination role
Exceptional analytical and problem-solving skills
Staff management skills
Ability to learn new things quickly
Strong written and verbal communication skills
Excellent organizational skills and attention to detail