Details

Salary and Benefits

MVR 7,000+

Job Description

Position Overview:

The Sales/Shop Manager is responsible for overseeing daily store operations, managing staff, ensuring high customer satisfaction, and driving sales performance. The role requires strong leadership, sales expertise, and excellent customer service skills.

Key Responsibilities:

🔹 Sales & Revenue Growth

• Develop and implement strategies to increase sales and profitability.
• Monitor sales targets and ensure they are met or exceeded.
• Analyze sales trends and customer preferences to optimize product offerings.

🔹 Store Operations

• Oversee the daily operations of the store, ensuring smooth functionality.
• Maintain inventory accuracy and coordinate stock replenishments.
• Ensure store cleanliness, organization, and compliance with brand standards.

🔹 Customer Service & Satisfaction

• Provide excellent customer service and handle customer inquiries or complaints.
• Train staff to maintain high service standards and product knowledge.
• Implement customer loyalty programs and promotions to drive engagement.

🔹 Staff Management

• Train and supervise store employees.
• Schedule shifts and assign tasks to optimize productivity.
• Motivate and evaluate staff performance, providing coaching when needed.

🔹 Financial & Reporting Duties

• Manage cash handling, sales transactions, and financial records.
• Generate sales and stock reports for management review.
• Monitor expenses and ensure cost-effective operations.

Compliance & Security

• Ensure the store complies with safety, legal, and company policies.
• Monitor security measures to prevent theft or loss.

Qualifications & Requirements:

✔️ Education: Diploma or Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred).
✔️ Experience: Minimum 3-5 years of experience in retail or sales management.
✔️ Skills: Strong leadership, communication, and problem-solving skills.
✔️ Technical Knowledge: Experience with POS/Odoo systems and inventory management software is an advantage.
✔️ Other: Ability to work flexible hours, including weekends and holidays.

Employment Terms:

• Work Location: MGH Wholesale, Thimarafushi and Male’
• Salary & Benefits: US$500
• Contract Type: Full-time

 

 

 

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• CV
• Police Report
• Certificates
• Employment Letters

Other Information

Employment Type

• Full-Time