Details

Salary and Benefits

MVR 7,000 - MVR 8,000
Competitive salary with annual salary increments
Monthly sales commission
5% pop-up commission
10% staff discount
Opportunities to grow

Job Description

Role Overview

As a Retail Sales Assistant, you are the face of Toddy. Your mission is to deliver warm, memorable customer experiences while supporting day-to-day store operations, digital communication, and brand-aligned activities across retail and events.


Key Responsibilities

1. Customer Experience & Sales

• Greet, assist, and engage customers with professionalism and warmth
• Provide styling guidance and strong product recommendations
• Maintain expert knowledge of Toddy products, collections, and brand story
• Process and manage transactions accurately and efficiently
• Achieve or exceed monthly sales targets
• Handle customer inquiries, exchanges, and feedback positively
• Pack and dispatch orders with accuracy and care
• Represent Toddy’s values of adventure, sustainability, and community
  
  

2. Digital Customer Support

• Respond promptly to Instagram and WhatsApp inquiries
• Maintain a consistent, friendly brand tone
  
  Digital Support Hours:

• Sat–Wed:   9am – 10pm
• Thu:   9am – 11pm 
  
  

3. Retail & Inventory Operations

• Ensure merchandise is well-presented and fully stocked
• Conduct routine stock checks and reconcile discrepancies
• Manage inventory levels across kiosks and retail outlets
• Keep retail and storage areas clean and visually on-brand
  
  

4. Events & Pop-Ups

• Assist with Toddy pop-up events from setup to execution
• Coordinate with vendors and internal teams
  
  

5. Content & Brand Support

• Assist the marketing team in creating engaging social content
• Support merchandising, promotions, and campaign activities

Who You Are

• You love engaging with people and creating memorable customer experiences
• You’re energetic, positive, and passionate about lifestyle and fashion
• You take pride in keeping things clean and visually appealing
• You solve challenges with patience and initiative
• You enjoy being part of a creative environment

Success In This Role Looks Like

• Meeting monthly sales and upselling targets
• Maintaining a clean, organised store
• Timely digital responses
• Zero stock mismatches
• Positive customer feedback
• Smooth event support

Growth & Development

• Retail operations experience
• Visual merchandising exposure
• Event support & brand experience
• Pathway to full-time roles
• Xero training
• Content exposure

Qualifications & Skills

• Experience in retail or customer service preferred
• Strong communication and interpersonal skills
• Basic accounting knowledge (cash handling/reconciliation)
• Comfortable working evenings and weekends
• Team-oriented and organised

Working Hours

• Sat - Thur:   10am - 6pm
• Friday:   OFF

Equal Opportunity
Toddy is an equal opportunity employer. We welcome applicants from all backgrounds.

How To Apply
Send your CV and a short introduction to:
[email protected]

 

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Age

18 years old+

Documents to Submit

Documents

• CV
• NIC
• Certificates and Reference letters
• Police Report

Other Information

Employment Type

• Full-Time