Details

Salary and Benefits

MVR 5,500 - MVR 8,000

Job Description

The Reservation Agent manages all incoming reservation requests across phone, email, and online channels. Acting as the primary point of contact for guests, the agent ensures accurate bookings while delivering a high standard of customer service.We are looking for dedicated individual locals to fill this key role in reservation department, ensuring our guests experience the utmost comfort and satisfaction.

Managing updates and entries of reservations in the booking system

Coordinating booking confirmations with resorts, hotels, and guesthouses

Collecting and updating confirmation numbers from accommodation partners in the system

Preparing and sending booking and quote confirmations and invoices to agents

Coordinating booking, quote confirmations, and invoicing with agents

Proactively engaging with partners daily to confirm and secure bookings

Managing and responding to all partner availability enquiries

Coordinating VIP/CIP arrangements and requests.

Requirements and Qualifications

Minimum Experience

2 Years

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Documents to Submit

Documents

• Updated CV
• Police Verification
• Educational & Experience Documents
• Maldivian ID Card

Other Information

Industries

• Tourist Guest House
• Tour operator and travel agency service provider

Occupations

• Reservations Agent

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Flexibility and adaptability
• Product Knowledge