Details

Salary and Benefits

MVR 0+
- Competitive Salary.
- Comprehensive Health Insurance Plan.
- Annual Bonus.
- Opportunities for Professional Development & Learning.

Job Description

COMPANY DESCRIPTION

Zetta Enterprises is a dynamic and visionary organization boasting an impressive array of subsidiaries (Zetta Group) that span multiple industries. We are driven by our commitment to delivering exceptional results and providing world-class customer service.

At Zetta, we believe in being pioneers, tackling society's most pressing issues with our innovative solutions. We are a company that takes pride in our collective work, and our team is made up of individuals passionate about making a difference.

Join us and participate in an exciting and meaningful journey shaping the future of multiple industries. As a team member, you'll be able to work with a diverse group of individuals who value collaboration, creativity, and excellence. We offer a work environment that fosters professional development and growth, and we also believe in supporting our team members in their personal lives.

Be a part of something extraordinary at Zetta Group. We're excited to have you on board!

JOB SUMMARY:

The Operations Officer is responsible for achieving sales goals and will develop a deepunderstanding of all the features, functions, and technical details of the company's products and services. This comprehensive knowledge is essential to effectively support the sales team and ensure they can confidently address customer needs and queries.

KEY RESPONSIBILITIES:

• Collaborate closely with the sales team to provide technical expertise during customer.
  
  
• Conduct thorough needs analysis to understand customers' technical requirements andidentify solutions aligning with their needs.
  
  
• Effectively communicate the value proposition of our products/services to potential customers through clear and persuasive technical presentations.
  
  
• Conduct product demonstrations to showcase the features, benefits, and functionality of our products/services, highlighting how they meet customer needs.
  
  
• Provide expert technical guidance and advice to customers, addressing their inquiries and concerns to help them make informed purchasing decisions.
  
  
• Serve as a primary point of contact for customers post-sale, providing prompt and effective technical support to address their technical issues, troubleshoot problems, and offer solutions.
  
  
• Investigate and resolve customer technical issues in a timely manner, escalating complex problems to appropriate teams when necessary.
  
  
• Conduct training sessions or provide documentation to help customers understand and use our products/services effectively.
  
  
• Cultivate strong relationships with customers, acting as a trusted advisor by providing ongoing technical support, maintaining regular communication, and identifying opportunities for upselling or cross-selling.
  
  
• Stay updated on industry trends, market developments, and competitor activities, providing valuable insights to the sales team to drive competitive positioning.
  
  
• Explore and acquire new potential customers and vendors to supply customer requirements, expanding the company's network and business opportunities.
  
  

REQUIREMENTS.

• Minimum 3 passes in GCE O“ Level.
• Strong Ability to communicate fluently in Dhivehi and English.
• Strong understanding of sales processes and capacity to learn.

Interested candidates can email their CV and relevant documents to [email protected], or apply directly on our website at https://zettaent.com/careers/ by June 10, 2024.

If you do not meet the qualifications but are confident in your ability to perform the job, we encourage you to submit your application.

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• - CV
• - ID card copy
• - Educational certificates

Other Information

Employment Type

• Full-Time

Skills Required

• Sales
• Sales Technical Skills