Details

Salary and Benefits

MVR 0+
Attractive salary based on qualification and experience
Annual Bonus
Flexible Leave Arrangement
Sales Incentive
Health & Life Insurance Plan
Third Party Credit Schemes
Staff Loan Scheme
Learning & Development

Job Description

MAIN RESPONSIBILITIES

• Manage and monitor Customer Service teams and provide guidance to the team
• Manage and oversee Addu branch operation and enhance branch functionality
• Improve customer service experience, create engaged customers and facilitate organic growth
• Manage bancassurance operation’s servicing component
• Improve quality of customer service being provided
• Support and coordinate with other departments for effective cross-departmental communication and efficiency
• Ensure operational effectiveness and performance 

 

REQUIREMENTS

• Master’s degree in Sales, Marketing, Management or any other relevant field
• Proven 3-5 years’ of work experience in Customer Service with a similar work scope
• Outstanding communication and interpersonal skills, including the ability to engage good working relationships within the team and others
• Advanced computer skills, including proficiency in Office applications

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• Job Application Form
• Job Letter
• ID card copy
• CV
• Copies of relevant certificates

Other Information

Occupations

• Customer Service Team Leader

Employment Type

• Full-Time