Details

Salary and Benefits

MVR 7,000 - MVR 9,999

Job Description

Brotherhood Group of companies is looking for Call Center Agents to join our team.

Main Responsiblities

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Collaborate with other call center professionals to improve customer service

Requirements:

• Completed A'level / O'levels
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired.

Intrested Candidates please send your CV , ID card Copy to [email protected]

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• ID Card Copy
• CV

Other Information

Industries

• Wholesale trade, except of motor vehicles and motorcycles
• Retail trade, except of motor vehicles and motor cycles
• Office administrative, office support and other business support activities

Occupations

• Supervisor, Call Centre

Employment Type

• Full-Time