Details

Salary and Benefits

MVR 0+
• Attractive salary based on qualification and experience
• Annual Bonus
• Flexible Leave Arrangement
• Sales Incentive
• Health & Life Insurance Plan
• Third Party Credit Schemes
• Staff Loan Scheme
• Learning & Development

Job Description

Ref:  AI/IUL/2022/39 – Assistant Officer – Customer Service (Shift Duty – Call Centre)

 

RESPONSIBILITIES

• Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
• Provide products and service information
• Manage customer accounts and resolve customer complaints
• Promptly attend to inquiries made by customers at the Customer Service
• Provide support and information to other departments

 

REQUIREMENTS

• IGCSE/GCE O’Level 03 passes (Grade C and above) OR
• Successful completion of IGSCE/GCE O’ Level with at least 2-3 years of work experience in call centre or customer service support
• Computer skills with knowledge of MS Office Applications
• Excellent verbal and written communication skills in Dhivehi and English
• Excellent inter-personal skills and ability to work in a team environment
• Able to work independently and adhere to tight reporting deadline
• Pleasant personality

 

 

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• Interested candidates please apply in writing along with Job Application Form, Job Letter, ID card copy, CV, and copies of relevant certificates to:
• Allied Insurance Company of the Maldives Pvt. Ltd.
• Allied Building, 3rd Floor, Chaandhanee Magu,
• Male’, 20156,
• Maldives
• Phone: +9601600
• Fax: +960 3325035
• Mail: [email protected]
• Web: www.allied.mv

Other Information

Occupations

• Assistant Customer Service Officer
• Customer Service Officer
• Customer service assistant

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Basic Computer Skills
• Communication skills
• Interpersonal skills
• MS Office