About Us
Fantasy is a leading name in the FMCG – Food Services industry, catering to luxury resorts, airline lounges, restaurants, cafés, and local grocers for over 30 years. Our Fantasy Store is renowned for offering premium food products, ensuring quality and freshness at every step.
We are looking for a Supervisor- Fantasy store to join our dynamic team and provide excellent customer service while maintaining outstanding store conditions.
Key Responsibilities
- Organize and disseminate tasks to Sales Officers/Sales Assistants and assist with their work.
- Assist the customers with their requests and complaints and report to Assistant Manager/Manager immediately.
- Prepare and order products from store warehouse for filling racks and check deliveries against the ordering list.
- Stock shelves of the racks with products ensuring the items are in good quality with proper packing and expiry date. Remove spoilt/damaged items from assigned racks.
- Attach price tags to the items on the assigned racks and check price accuracy from the system.
- Check expiry date of the items on the racks daily and remove items three days prior to expiry from the racks as per company policy
- Identify close to expiry (one month) items and inform Manager for price reduction.
- Wrap fruits and vegetables for the Store.
- Attend to Deli Counter and follow guidelines of the company.
- Operate till (cash counter) and accurately handle cash, cheques and credit/debit cards.
- Check the chillers and freezers before the opening and closing of the Store.
- Develop in-store promotional activities.
- Assist Warehouse Assistant to arrange and store products properly.
- Maintain team work and ensure Team comply with Company policies and procedures at all times.
- Assist with regular stock checks and annual stock takes.
- Keep the Store clean and tidy.
- Carry out any other tasks in the day-to-day running of the Store.
Requirements
✔️ Previous experience in retail or customer service is an advantage.
✔️ Strong communication and interpersonal skills.
✔️ Ability to work in a fast-paced environment.
✔️ Attention to detail and a proactive attitude.
✔️ Basic knowledge of inventory management and product handling.
✔️ Willingness to learn and contribute to a team-oriented environment.