Details

Salary and Benefits

MVR 7,000+

Job Description

The Student Facilitator is the first point of contact for students, staff, visitors, and the general public. This role requires a friendly, proactive, and organized individual who can manage inquiries, guide students, and support administrative tasks efficiently. The student facilitator plays a vital role in maintaining a welcoming and professional front office environment.

Key Responsibilities:

• Greet and assist students, staff, and visitors at the reception in a polite and professional manner.
• Handle phone calls, respond to basic inquiries, and transfer calls or messages to relevant departments.
• Provide accurate information regarding college programs, schedules, and general student services.
• Guide students with class schedules, room directions, and registration processes.
• Maintain a neat and organized reception area.
• Maintain and update the call log and visitors log accurately and on time.
• Support front office administrative tasks such as filing, printing, and data entry when needed.
• Report any concerns or issues to the Supervisor promptly.
• Uphold the college’s standards of customer service and professionalism at all times.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Documents to Submit

Documents

• Academic certificates
• CV
• Experience letters
• ID card

Other Information

Industries

• Higher education

Occupations

• Receptionist

Employment Type

• Full-Time

Field of work

• Education

Skills Required

• Communication
• Language
• Software Skills