Post: Senior Manager, Job Center
Gazette Announcement: https://gazette.gov.mv/iulaan/207288
Location: Business Center Corporation Head Office
Job Summary:
The Senior Manager is expected to work alongside the Ministry of Economic Development (MED)
team taking on the daily operational and administrative responsibilities as well as ensuring that all
services are extended to the jobseekers and employer without disruptions.
The individual will also be responsible in establishing a case management system in the Job Center and to this extent, assist the Ministry in training and developing the required skill sets of the case managers, and other Job Center employees as it necessitates.
Requirements:
1. The applicant must hold a bachelor’s degree or equivalent academic qualification in Management,
Business Administration or relevant field;
2. At least 6 years of work experience in a relevant field; and
3. Fluency in both Dhivehi and English including outstanding writing, communication and
interpersonal skills.
Job Duties:
Business Center Corporation is seeking the service of an experienced individual specialized in
management and human development, having acquired industry as well as field experience in training
and upskilling to ensure that the Job Center employees are equipped with the required knowledge,
experience, and skill set to execute employment services effectively and efficiently.
Accordingly, the following responsibilities are expected from the individual but are not limited to as
specified:
- Plan, coordinate, manage daily operational and administrative tasks at the physical Job Centers
as well as the operational activities stemming from the Job Center portal online services.
- Prepare administrative documents: work schedule or duty roster; weekly and monthly data
reports; weekly and monthly queries reports; generate summary statistics; concept
notes/papers in terms of developing Job Center and its functions; and any other document as
required.
- Manage Job Center contracts/retainers and monitor progress of these activities to report back
to MED.
- Train and upskill the Job Center employees to equip them with the required knowledge and
skill set to execute the case management system deployed to deliver the employment and
employability services effectively.
- Lead and actively assist in the Job Center development work; refine the Job Center portal and
its services; optimize the Job Center service delivery; and explore incorporation of new
technology to accommodate PWDs.
- Prepare policy, cabinet papers regarding the Job Center, its services and developments as
required.
- Monitor employee performance supplemented with an annual/biannual performance appraisal
and identify areas that require further refinements and provide the necessary guidance.
- Plan and organize, information sessions for jobseekers/employers to increase awareness
regarding Job Center and its services.
- Establish a functional case management system to deliver employment services and ensure the
smooth and effective functioning of this system throughout the job search, job matching, and
job placement process.
- Incorporate career counseling and career guidance services into the job search assistance
services provided by Job Center.
- Establish a grievance addressing mechanism in the Job Center to ensure timely responses to all complaints, queries, and any other requests received.
- Attend to ad-hoc work related to the Job Center that is assigned by the Ministry of Economic
Development.
Nationality: Maldivians Only