Details

Salary and Benefits

MVR 0+
• Salary based on qualifications and experience
• 30 Days Paid Annual Leave
• Medical Insurance
• Meal while on duty

Job Description

General Requirements

• Diploma or Degree in a related field
• Minimum 2 years customer service experience
• Healthcare experience is an advantage
• Excellent communication skills and proficient in written and spoken English and Dhivehi
• Good analytical and problem solving skills
• Ability to work in a diverse environment

 

Job Specification

• Attends to all Guest queries and provides required information regarding admission and discharge process, packages, prices, promotions etc.
• Provides required financial counselling to the Guests
• Prepares reports and documents from finance team for insurance claims
• Assist Guests in planning for a required procedure/ surgery
• Communicates with insurance companies regarding pre-authorization or hospitalization to obtain GOPs.
• Books follow up appointments for discharged Guests
• Updates and maintains required statistics & daily reports
• Should have thorough understanding of all the applicable insurances, insurance agreements to liaise with international insurance companies for the required processes
• Should be willing to attend shift duties
• Should know allocation of beds for planned ER and OPD admissions in coordination with the Nursing team
• Other responsibilities assigned by the HOD

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Diploma

Documents to Submit

Documents

• 1. National Identity Card or Passport
• 2. Recent Passport Size Photograph
• 3. Updated CV
• 4. Relevant Educational Certificates (Attested from law firm’s/ government offices)
• 5. Recent Police Report (For Maldivians Only)
• 6. Reference Letter / Experience Letter (from current and previous employer)

Other Information

Industries

• Hospitals and other health activities

Occupations

• Specialist, Billing

Employment Type

• Full-Time