Details

Salary and Benefits

MVR 8,000 - MVR 12,000

Job Description

Responsibilities for Sales Support Executive

Ability to communicate verbally in writing with customers

Attend to all  customer inquiries and provide timely status updates, tracking information, pricing & etc.

Ensure all event data are updated correctly in systems

Must have the ability to handle customer service emails, workflow and other offline duties

Ensure that all jobs are followed according to the process and monitored, costs, and selling figures are accurately & timely updated in the system

Relaying extensive service information to customers.

Maintaining customer records, and generating monthly reports.

Knowledge of import/export activities

Providing customers with clear instructions to resolve issues.

Offer proactive solutions when problems arise

Able to work under pressure in a fast-changing and demanding environment

Assisting supervisors with their daily task if needed

Rerouting customer calls to other departments when advanced solutions are needed.

Provide continuous improvement opportunities through technology and analysis of data

Enter customer-wise data logs into the system, and follow up internally till the process is completed.

Requirements & Qualifications

Self-discipline, initiative, responsible and independent

A good team player with good interpersonal and communication skills

Candidate must be self-motivated and willing to work to achieve long-term station goals

Able to work Overtime / Weekend duties / Month-end closings

Associate or Bachelor Degree or above in Business, Sales Management or related field

email: [email protected]

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Diploma

Documents to Submit

Documents

• Updated CV
• National ID Card (Copy)
• Educational / Experience related documents

Other Information

Employment Type

• Full-Time