Details

Salary and Benefits

MVR 0+
- Competitive Salary.
- Comprehensive Health Insurance Plan.
- Opportunities for Professional Development & Learning.

Job Description

COMPANY DESCRIPTION

Zetta Enterprises is a dynamic and visionary organization boasting an impressive array of subsidiaries (Zetta Group) that span multiple industries. We are driven by our commitment to delivering exceptional results and providing world-class customer service.

At Zetta, we believe in being pioneers, tackling society's most pressing issues with our innovative solutions. We are a company that takes pride in our collective work, and our team is made up of individuals passionate about making a difference.

Join us and participate in an exciting and meaningful journey shaping the future of multiple industries. As a team member, you'll be able to work with a diverse group of individuals who value collaboration, creativity, and excellence. We offer a work environment that fosters professional development and growth, and we also believe in supporting our team members in their personal lives.

Be a part of something extraordinary at Zetta Group. We're excited to have you on board!

JOB SUMMARY:

The Sales Assistant plays a pivotal role in supporting the sales team and ensuring the smooth operation of sales activities. This position involves assisting customers with their travel inquiries, providing information about travel destinations and packages, and facilitating booking arrangements. The Sales Assistant also collaborates closely with the sales team to achieve sales targets, maintain customer satisfaction, and contribute to the overall success of the travel agency.

 KEY RESPONSIBILITIES:

• Assist customers with travel inquiries, providing information on destinations, accommodations, transportation options, and tour packages.
  
  
• Respond promptly to customer inquiries via phone, email, or in-person, ensuring a high level of customer satisfaction.
  
  
• Guide customers through the booking process, offering personalized recommendations based on their preferences and budget.
  
  
• Process bookings and reservations for flights, hotels, rental cars, tours, and other travel services using reservation systems or booking platforms.
  
  
• Coordinate with travel suppliers to confirm bookings, secure the best available rates, and ensure accuracy in booking details.
  
  
• Issue travel documents, including tickets, itineraries, and visa applications, promptly and accurately.
  
  
• Assist the sales team in preparing quotes, proposals, and sales presentations for potential clients.
  
  
• Follow up with leads and prospective customers to provide additional information and encourage bookings.
  
  
• Collaborate with the sales team to achieve sales targets and meet revenue goals.
  
  
• Maintain accurate records of bookings, payments, and customer interactions in the agency's database or CRM system.
  
  
• Conduct quality checks on bookings and travel documents to minimize errors and ensure accuracy.
  
  
• Prepare reports on sales performance, customer feedback, and booking trends as needed.
  
  
• Stay updated on travel industry trends, destination information, and changes in travel regulations.
  
  

REQUIREMENTS.

• Minimum 3 passes in GCE O“ Level.
• Prior experience in the sales and marketing field.
• Ability to communicate fluently in Dhivehi and English.
• Willingness to travel for work.

Interested candidates can email their CV and relevant documents to [email protected], or apply directly on our website at https://zettaent.com/careers/ by June 10, 2024.

If you do not meet the qualifications but are confident in your ability to perform the job, we encourage you to submit your application.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• - CV
• - ID card copy
• - Educational certificates

Other Information

Employment Type

• Full-Time

Skills Required

• Sales