Fahi Dhiriulhun Corporation is looking to recruit for the below-mentioned vacancies. The TOR for the positions is attached with this announcement. Interested candidates are invited to submit their applications by clicking the link detailed below.
Post: IT Technician
Vacancies: 01
Application form link:
https://forms.gle/4sXDbdxR7rvfmgCF8
Deadline: Before 6th June 2023 (16:00 HRS)
RESPONSIBILITIES AND DELIVERABLES
- Diagnosing and resolving hardware, software, and network issues for employees, including desktops, laptops, printers, and other IT equipment.
- Installing and configuring hardware and software to ensure usability.
- Managing user accounts and permissions, including setting up new users, modifying access rights.
- Troubleshooting and resolving issues related to network connectivity, internet access, and email.
- Collaborating with IT team members and departments to identify and implement technology solutions that improve operational efficiency.
- Managing and maintaining inventory of IT equipment
- Logging and IT support issues and requests and tracking their progress from initiation to resolution.
- Identifying and addressing any shortages in IT systems or tools and recommending appropriate upgrades or replacements to ensure optimal performance and efficiency.
- Implementing and maintaining firewalls, antivirus software, and other security measures to safeguard IT systems from threats.
- Providing assistance to senior IT officers in completing assigned tasks.
- Any other duties that may be assigned from time to time.
REQUIREMENTS
- Completion of MQA Level 7 Qualification in Computing or related field with minimum 1 (one) year of professional work experience in the field. Or,
- Completion of MQA Level 5 Qualification in Computing or related field with minimum 3 (three) years of professional work experience in the field.
SKILLS AND COMPETENCIES
- Experience in troubleshooting and resolving hardware, software, and network issues.
- Knowledge of operating systems, software applications, and network protocols.
- Ability to provide fast responses and solutions.
- Good interpersonal and communication skills.
- Ability to manage multiple tasks and priorities.
- Ability to adapt to changing technologies and learn new skills as needed.
- Be updated on the latest IT knowledge, hardware, and applications.
- Knowledge of using Microsoft Server, including managing Active Directory, Group Policy, DNS, and DHCP, would be an added advantage.
- Knowledge of Microsoft 365 Apps and administration would be an advantage.
Documents to be submitted:
- Online Application form
- Curriculum Vitae
- ID Card Copy / Passport Copy
- Copies of educational certificates (Accreditation and attestation – optional)
- Previous employment reference letters (letters must include name of the organization, post/designation, duration of employment, and summary of responsibilities/works carried out) - optional.
Submission details: Where applicants are unable to submit via link provided, please email completed applications to [email protected]. Additionally, the priority would be focused on locals.
Should you require any more information, please contact us on 7318778 or mail [email protected] between 08:00 AM to 04:00 PM on working days.
Thank you.