Details

Salary and Benefits

MVR 9,252 - MVR 10,023
Service charge
Share of revenue
Mobile phone Allowance

Job Description

We are currently seeking a GUEST RELATION OFFICER for our Dive, Excursions and Water Sports Operation on a 5 Star Luxury Resort in the Maldives.

This position is available from June 2023.

Reporting to the Manager, you will be responsible for:

• Accurately conveying information to guests of the dive and watersports facilities and services.
• Arranging and attending guest activities and excursions.
• Fulfilling the guest special requests.
• Attending and solving any guest issues or complaints.
• Actively seeking out guest feedback and anticipating guest needs.
• Assisting Manager with planning and scheduling excursions and boat movements.
• Manning the Dive and Watersports Centre.
• Providing sales assistance for dive and watersports equipment

Qualifications/Experience:

• Previous experience in similar position within a resort, or other customer service-based position.
• High level of written and spoken English, German and Chinese.
• Hotel school graduates and / or experience in a similar position.
• Outgoing personality who fosters customer relation.
• Computer literate.
• Experience in working in a multicultural team.
• Flexible working hours, hands on, patient, punctual and highly service oriented.
• Outgoing and social personality.
• Strong desire to provide memorable guest experiences by exceeding expectations.

Closing date for applications is 20^th June 2023.

If you are interested in this position, please apply with your CV, recent photo, reference contacts, Skype / WhatsApp contact, DOB, and available starting date to [email protected]

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Diploma

Other Information

Occupations

• Guest Relation Officer

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Excellent verbal communication skills
• Problem-solving skills