Details

Salary and Benefits

MVR 7,000 - MVR 10,000
Opportunity to work across multiple brands under the LITUS Group umbrella
A dynamic and creative working environment
Ability to grow into senior-level leadership roles
Competitive company benefits package

Job Description

Main Responsibilities:

• Assist Customers in relation to customer queries by using phone conversations and face to face discussions. Accepting and handling cash from products according to contract.
• Interact with customers in a positive and confident manner to achieve given objectives.
• Completion of sales and assigned tasks on day-to-day basis.
• Identify and asses the customer needs to achieve satisfaction.
• Provide accurate, valid, and complete information by using right methods.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Follow up and update customers on requests and issues raised.
• Provisioning of services where required by the campaign.
• Work as a team player and foster team spirit among work colleagues.
• Provide assistance to other team members as and when required.

 

Minimum Requirements:

• GCE O' Level 3 passes OR MNQF level 3 certificate in a related field
• Previous Experience in a related field will be an advantage.
• Fluent in spoken & writing Dhivehi & English.
• Adequate knowledge of customer service principles and practices.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• 1. CV
• 2. Educational Certificates
• 3. ID Copy
• 4. Passport Size Photo
• 5. Reference Letters from past employers

Other Information

Industries

• Wholesale and retail trade and repair of motor vehicles and motorcycles

Occupations

• Customer Service Officer

Employment Type

• Full-Time

Field of work

• Services