Details

Salary and Benefits

MVR 6,500+

Job Description

Responsibilities

• Attending to customers fault requests on site
• Checking and updating CRM regularly
• Calling customers to attend faults and informing them scheduled time for visit
• Assisting SLA customers’ requests along with Other technicians when Required
• Answering customer direct calls and logging their requests on CRM
• Attending on urgent customer faults such as stuck door or lock
• Learning new product installations and procedures how they work
• Checking email, Viber group or CRM for new faults and installations
• Checking email, Viber group or CRM for new faults and installations
• Assisting new employees of the department with their tasks to ensure customer satisfaction
• Doing all the other work assign by the company or HOD which is related to company

Working Hrs 9:00am to 5pm

Ramazan working hrs 9:30 to 5pm 

Requirements and Qualifications

Minimum Experience

2 Years

Minimum Qualification

Ordinary Level (OLevel)

Age

18 years old+

Documents to Submit

Documents

• ID Copy
• CV
• Proof of qualifications
• Valid Police Report

Other Information

Industries

• Wholesale and retail trade of electric and electronic products

Occupations

• Technician, engineering/electronics

Employment Type

• Full-Time

Field of work

• Engineering, Manufacturing and Construction

Skills Required

• Computer and technical skills
• Technical and Job-Specific Project Management Skills
• Time Management Skills