Details

Salary and Benefits

MVR 0+

Job Description

About Oevaali Art Shop

Established in 2015, Oevaali Art Shop is a well-loved Maldivian brand, celebrated for its commitment to fine art and design. Alongside our retail and eCommerce presence, Oevaali Art Shop collaborates with over 90 leading hoteliers, resorts, corporations, and government entities in the Maldives, providing boutique support, corporate gifting, bespoke design solutions, and merchandise. As we expand this year locally and internationally, we invite dynamic individuals to join our team and be part of our global journey.

Job Summary

The Sales Assistant supports daily store operations by assisting customers, handling inquiries and ensuring a smooth exceptional experience for customers. 

 

Key Responsibilities

Customer Service & Sales

• Assist with sales while maintaining customer service standards at Oevaali Art Shop Retail
• Assist customers with product recommendations and basic gift curating
• Encourage loyalty program sign-ups by clearly communicating its benefits, while ensuring accurate issuance and redemption of loyalty points in accordance with company procedures
• Act as a Studio Host for Oevaali Art Shop experiences, if selected for the hosting role

eCommerce

• Prepare and process daily online orders
• Coordinate with couriers for timely dispatch and delivery
• Ensure timely and professional responses to customer inquiries across all social media platforms

Inventory & Retail Operations

• Maintain proper inventory management and product availability
• Prepare daily restock lists and coordinate with the inventory department
• Assist with  monthly stock counts 
• Ensure operational and packaging supplies are adequately maintained
• Ensure proper use of Retail Sheets for interdepartmental coordination
• Assist with backend operational tasks including packing and quality checks
• Ensure all tasks related to events, promotions, and product launches are completed efficiently
• Ensure proper team coordination for daily, weekly, and monthly operational tasks
• Ensure all opening and closing operational procedures are completed before and after store hours

Visual Merchandising & Store Upkeep

• Carry out daily cleaning and upkeep to maintain a presentable store environment at all times
• Maintain daily display standards and conduct display resets
• Ensure the store remains organized, clean, and visually appealing
• Support overall customer experience standards within the retail environment

Requirements

• A Level diploma or higher
• Prior working experience as a  Retail Assistant is required, and on the job training will be provided
• Passion for great customer service and good social / people skills
• Confidence in written and spoken communication, for both Dhivehi and English speaking customers
• Problem solving mindset
• Energetic, outgoing, pleasant and friendly personality
• Attention to detail, and a self-starter
• Motivated, dedicated and positive attitude
• Punctual, reliable and a team player

Work Hours - 5.5 Working Days (9.30am to 6.15pm and 1.30pm to 10.15pm on shift basis)

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Age

20 years old+

Documents to Submit

Documents

• Email to: [email protected]
• CV
• ID Card
• Educational Transcripts
• Police Record
• Only shortlisted candidates will be contacted

Other Information

Employment Type

• Full-Time