Details

Salary and Benefits

MVR 8,000 - MVR 10,000

Job Description

We are looking for a personable and professional individual to join our team as an Assistant Officer at our Front Office for Evening Shift (4:00 PM - 10:00 PM ).
Join us and play a vital role in creating a welcoming and efficient front-office environment.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve customer complaints by identifying the problem, explaining the solution, and following up to ensure resolution.
• Maintain a record of customer interactions and transactions in the system.
• Assist customers with account setup, ride bookings, and issue resolution.
• Ensure customer satisfaction by providing timely and effective assistance.
• Work collaboratively with team members to manage workload during the night shift.
• Should be willing and able to come for Night Shift at any day.

Qualifications:

• A’level or equivalent.
• Strong verbal and written communication skills.
• Previous experience in customer service is preferred.
• Ability to work night shifts, including weekends and holidays.
• Problem-solving skills and the ability to multitask.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Documents to Submit

Documents

• Fill The Form through the link Bellow:
• https://opnform.com/forms/job-application-form-0pxzfb
• Updated CV
• Educational Certificates
• ID Card Copy

Other Information

Industries

• Land transport services and transport via pipelines

Occupations

• Assistant Customer Service Officer

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Communication
• Excellent written communication skills (grammar, spelling, punctuation)
• Problem-solving skills