Assistant Officer - Call Centre Expired

Allied Insurance Company of the Maldives Pvt. Ltd.

Salary

MVR 0+

Vacancies

Island

Male' City, Male'

Details

Salary and Benefits: MVR 0+
Attractive salary based on qualification and experience
Annual Bonus
Flexible Leave Arrangement
Sales Incentive
Health & Life Insurance Plan
Third Party Credit Schemes
Staff Loan Scheme
Learning & Development

Job Description

Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)

REQUIREMENTS

IGCSE/GCE O’Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
2-3 years of work experience in a call centre or customer service support will be a plus
Computer skills with knowledge of MS Office Applications
Excellent verbal and written communication skills in Dhivehi and English
Excellent inter-personal skills and ability to work in a team environment
Able to work independently and adhere to tight reporting deadline
Pleasant personality

RESPONSIBILITIES

Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
Provide products and service information
Manage customer accounts and resolve customer complaints
Promptly attend to inquiries made by customers at the Customer Service
Provide support and information to other departments